When Angel O’Donnell set out to elevate their operations, they partnered with Omnitas and monday.com to build a digital infrastructure tailored to their growing needs. Billy Casey, Operations Manager, shares how strategic collaboration with Omnitas empowered their interior design studio to be more connected, efficient, and confident in project delivery.
Angel O’Donnell is a London-based luxury interior design studio specialising in delivering exceptional interiors for the prime and super-prime markets, elevating both show residences and private homes internationally with considered FF&E, interior architecture, and full-scale renovations. With an eye for detail and a reputation for excellence, their operations demand precise coordination across creative, project, and administrative teams. Yet, their early approach to project management left room for improvement. monday.com was in use, but only lightly, with a few scattered boards and limited adoption.
About 2 years ago, Angel O’Donnell began seeking a smarter, more scalable approach. That’s when they met Omnitas.
From that first conversation, it was clear this would be more than a standard software rollout. Omnitas stepped in as both system architects and long-term advisors, taking the time to understand Angel O’Donnell’s trajectory and challenges. Follow along to see how Angel O’Donnell transformed their operations with the help of Omnitas and monday.com.
Angel O’Donnell’s Challenge: A Light-Touch Setup Needing Structure
Limited Processes, Increasing Demand
The studio had been utilising monday.com in a minimal way, with only a few project boards in place. While helpful, this approach lacked the structured workflows and broader visibility needed to support their growing needs. Without standardised processes, the business couldn’t fully capitalise on team potential or confidently manage forward planning.
A Strategic Need for Operational Visibility
With expansion on the horizon, Angel O’Donnell needed a partner who could help them get monday.com working across the business: streamlining repetitive tasks, tracking core projects, and surfacing key data in a cohesive, visual way.
Choosing monday.com and Partnering with Omnitas
Expanding Beyond Project Boards
With Omnitas’ guidance, monday.com evolved from a basic task tool into a versatile engine powering their entire operation. From finance tracking to project timelines and strategic goals, the team now relies on a framework that’s both robust and adaptable.
Omnitas have empowered us to build the monday.com systems that enable us to be better supported, connected, and deliver our projects with more clarity and confidence.
Why Omnitas Made the Difference
Omnitas offers more than technical implementation; they coached Angel O’Donnell through every phase. Their team helped identify gaps in workflows, configure the right automations, and deliver tailor-made processes to meet business objectives. The result? A proactive, forward-looking workspace that enhances collaboration and gives every team the tools they need.
Thanks to Omnitas, we know what's coming, and we can prepare for that and roll with it, rather than being reactive. There's a really good proactive relationship between Angel O'Donnell and Omnitas.
Unlocking Real Results: Angel O’Donnell’s Transformation
Clarity, Confidence, and Connection
By harnessing monday.com’s flexibility and Omnitas’ strategic input, the studio has simplified their daily operations, encouraged data visibility, and brought departments closer together. Whether it’s a complex showroom development or client installation, they’re now managing each step with greater accuracy and ease.
Rapid Adoption and Everyday Efficiency
While the technology enabled better processes, it’s the partnership that ensured success. Regular collaboration with Omnitas kept the momentum going from initial setups to everyday optimisations.
I’ve used a variety of different platforms and CRMs. monday.com has been the most flexible and adaptable to the needs of our business.
Takeaways and Lessons Learned
Comprehensive support builds momentum: With Omnitas as a trusted advisor, Angel O’Donnell successfully turned a simple task tool into a business-wide solution.
A customised platform enables deeper impact: From project delivery to finance, monday.com, configured by Omnitas, adapts to support each business unit.
Partnerships are powerful: Regular collaboration with Omnitas drives continuous improvement and maximises monday.com’s value over time.
Ready to Transform Your Workflow?
How Angel O’Donnell transformed their operations with the help of Omnitas and monday.com is the perfect example of a successful implementation journey. Are you also looking to improve visibility, streamline project delivery, and unlock new levels of control? Book a free consultation with our experts at Omnitas. Let’s explore how we can help you achieve measurable results with monday.com, just like Angel O’Donnell. Contact us today to get started!
Are you curious to find out how other companies have succeeded with streamlining their processes? Explore more success stories through the link below!
